Galesburg Radio Center Home Sound Advice Archive  
154 E. Simmons Street
Galesburg, IL. 61401
Business Line: 309.342.5131
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The Three Keys to
Sustainable Success

If there is one thing businesses can count on today, it’s change; you’ll face changing economies, changing product lines, changing technologies, changing regulations, changing competitors, and changing customer demographics, to mention a few. But in spite of competing in an unprecedented era of unforeseeable change, there are three constants to every successful business that have survived throughout time, and will survive regardless what changes might challenge your business.

The three constants to sustainable success amidst change are;
1.) Superior customer service.
2.) Knowledgeable staff to deliver that superior service.
3.) Advertising to attract new customers.

The media and advertising worlds are changing as well, and our mission is to ensure that you get a return on your advertising investment amidst all of the changes you will experience in the years ahead. To capture a maximum return on your advertising investment, these first two keys, superior customer service and knowledgeable staff, are essential. It is the customer service that your people deliver that will ultimately result in the two ‘R’s necessary to maximize your your your your results…’Repeat’ and ‘Referral’ business.

The way your staff treats your customers is the last step in any transaction, and the first thing your customers remember about you. Click here for me to deliver our free 12 Repeat and Referral Checkpoints, to ensure that you are maximizing the return on your advertising investment.